Refund Policy
Commonwealth Migration Group Inc. · Ontario Corporation No. 1001703121
Last updated: October 20, 2026
This Refund Policy applies to all professional services provided by Commonwealth Migration Group Inc.
("CMG," "we," "us," or "our") and forms part of the Retainer Agreement signed by each client. Where this page
and a signed Retainer Agreement differ, the signed Retainer Agreement governs.
All Professional Fees Are Non-Refundable
All fees paid to CMG for professional services are strictly non-refundable under any circumstances, including but
not limited to:
• Client withdrawal, change of mind, or discontent with an application;
• Delays in processing by any governmental or third-party authority; and
• Rejection, refusal, or denial of any application by Immigration, Refugees and Citizenship Canada (IRCC),
Employment and Social Development Canada (ESDC), or any other relevant body.
No Guarantee of Outcome
CMG and its Regulated Canadian Immigration Consultants (RCICs) make no express or implied guarantees,
warranties, or assurances regarding the outcome or success of any application or immigration process. Providing
such guarantees is strictly prohibited under applicable laws and regulations. All professional services are
delivered on a best-effort basis, in accordance with relevant immigration laws, professional obligations, and the
accuracy and completeness of information and documentation provided by the client. Professional fees represent
compensation for time, expertise, and services rendered, and are not contingent on the outcome of any
immigration process or decision.
Exception — Discretionary Refund
If CMG is unable or unwilling to complete the services set out in a client's Retainer Agreement, and that failure is
not due to any act or omission of the client, a partial or full refund of professional fees may be issued solely at
CMG's discretion. Any such refund excludes government application fees and third-party disbursements, and, if
approved, will be processed within thirty (30) days of mutual written agreement, via the original method of
payment.
Government Fees and Disbursements
Government filing fees and third-party disbursements are separate from CMG's professional fees and are
generally paid directly by the client to the relevant authority. Where CMG remits a government fee on a client's
behalf, an additional 5% administrative charge applies to that fee. Refunds of government fees, where available,
are determined solely by the relevant government authority (e.g., IRCC) and are outside CMG's control.
No Chargebacks
Clients agree not to initiate chargebacks or payment reversals through any financial institution, credit card
company, or payment processor for fees paid to CMG. Initiating a chargeback is treated as a material breach of
the client's Retainer Agreement, and the client remains liable for the original amount plus any related fees,
penalties, or administrative costs.
Questions About This Policy
For questions about this policy, contact us at info@commonwealthmigration.ca or +19429913999. For the
complete terms governing your specific engagement, refer to your signed Retainer Agreement.
Commonwealth Migration Group Inc. · 2250 Bovaird Dr E #615, Brampton, ON L6R 0W3 · Ontario Corporation No. 1001703121
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