Search the regulator’s own directory and verify the name, status, and any restrictions. If the person offers both immigration consulting and another service, confirm which licence they are using for the work. Ask whether they will use a representative portal or your own IRCC account. You should retain access and receive a complete copy of every form, document, and message filed on your behalf.
A written service agreement should list the application, people included, work stages, fee, payment timing, additional charges, refund terms, communication expectations, and file-transfer process if you change representatives. Government fees and third-party costs should be clearly separated. Read it before paying and keep receipts. If the representative asks you to sign a blank form or submit a false statement, stop and seek independent advice.
The best choice is the professional whose authorization and experience fit your actual issue and who explains risks plainly. A lawyer may be appropriate for litigation or complex legal advice; an RCIC may be a fit for regulated immigration representation within their competence. Neither can promise a result. Ask for the regulator’s complaint process before signing so you know where concerns can be raised.
When comparing two professionals, ask for a written plan that names the likely issues and documents still needed, not a prediction of success. A useful consultation should identify deadlines, possible refusal grounds, and the work included in the fee. Ask whether the professional has a conflict of interest and whether they will tell you if your matter falls outside their experience. Keep all advice and decisions in writing, particularly where an application already contains a mistake or refusal.
Confirm that a referral or community recommendation does not replace a regulator check. Search the College register for a consultant and the LSO directory for a lawyer, then compare the person listed with the name on the agreement and invoice. If another staff member prepares the forms, ask who supervises the work and who is accountable for deadlines. Keep a written record of any advice about a refusal, restoration period, or request from IRCC.